FAQs
More FAQs- Do I have to sign a long-term contract?
- Are all your employees background checked?
- How do we pay you?
A contract is not a requirement. ServiceMaster Clean of Thunder Bay will develop a detailed proposal and task schedule that will both meet your needs and budget. At any time, you can make adjustments to your cleaning requirements, and your representative will then make changes as needed and advise of any pricing revisions. You may also cancel your commercial cleaning service with 30 days written notice
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Thunder Bay we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
Commercial cleaning customers are invoiced each calendar month and are given a standard 30 days from invoice date payment term.