FAQs
More FAQs- Can we contact you outside office hours in case of an emergency?
- How do we pay you?
- Are all your employees background checked?
ServiceMaster Clean of Thunder Bay will provide you with a means of contact for day or night so that we can help you with any emergencies that may arise 24 hours a day, 365 days a year.
Commercial cleaning customers are invoiced each calendar month and are given a standard 30 days from invoice date payment term.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Thunder Bay we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.